The paragraph below it’s the idea what I have to write. I started on it. Just to give the writer an idea of what i do. I help claimants with receiving thier missing paycheck form Employers. I wanted better wording and correct grammar.
Instructions: I need to present a presentation introducing myself, where I worked prior to my current job which is Department of Labor. I have to explain a case that I am working on.
I did begin to write it but I needed help wording it better. See below
. My name is Liliam I am a Field Representative. I been with the DOL for 8 months. Prior To DOL I was a social worker with the Department of Child Protection and Permanency. How I began with DOL, I was attending a job fair in Morristown and gave my resume. Later I was contacted and started working in February.
I started with the GE North side and I was recently transferred to GE south. I was trained by Brian Cardino and Chris Whitten. Before the pandemic, I only had limited experience with going in person observing records at Employers with the trainer. As I was working remotely It was a hardship for me to learn on my own not knowing where to start, until I was joining in on Teams with Brain, Chris, Megan, Amy, on a weekly basis. It was still a challenge for me. I manage to work through it with the assistant of Brian, Jovia, Chris, Martha and basically all of the GE North staff. Every day I would have a question and call someone for suggestions.
I wanted to share a case, I had a claimant who did not receive his last paycheck in the amount of $677.26 The claimant had a hard time with the owner not providing his last check., the first time I contacted the ER, he did give me hard time, I explained that is it and I would need his cooperation to provide what I am requesting for in order to expedite the case and at the end we could discussed the results. The Employer voice tone changed and agreed to be compliant because he did not want any issues with me. He was compliant with providing the records as requested. As I reviewed the records, I came across the claimant name and saw a mail receipt attached to the time record and inquired about the receipt. ER reported that he did tried to mail it out prior the investigation but it was returned mail and had not mailed since. I just told him to mail it as certified mail and just provide a copy to me. He did and when the claimant received his check in the amount of $677.26, I received an email from the claimant saying thanking me for handling the situation in a professional manner and a person like myself would be a great impact on someone’s life. With that said It was a good feeling that I was able to accomplish what the claimant was requesting for because it motivated me more to help others. The claimant was satisfied knowing that there is someone who are on their side. I was proud of myself that I have the confidence to accomplish a task for the claimant. I would like to thank my fellow coworkers for assisting me during this time of the pandemic, I know there are busy with their own work but took time to help me by answering their phones and providing suggestions I appreciate it. ( I don’t know what else to add as an ending? )
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