Airport Wireless Project: Who are the Players?

Action 1: Stakeholder identification. Brainstorm within your project team and identify as many stakeholders as you can. Organize the stakeholders into categories so that the team is able to understand the actions of individuals, as well as, groups of stakeholders. Prepare your stakeholder identification for evaluation.

Action 2: Stakeholder analysis. Within your project team, analyze each stakeholder in terms of their level of interest in the project as well as their power level. Consider also if stakeholders, taken as a group, could raise either (or both) the interest and power level and note this accordingly in the stakeholder analysis. Finally, take your stakeholder list ranked in terms of power and interest and plot them on the power/interest grid. Make special note of any stakeholders that are likely to be of extreme concern.

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In the attachment, I will only need the INTRODUCTION, IDENTIFY STAKEHOLDERS and KEY STAKEHOLDERS completed on the template attachment.

Working in project teams of 3-4 students, you will experience how a real-world airport project unfolds. The goal of the case is not to make you an expert on airport management but to give context to your learning as it would play out in an organization. The case scenario leads your project team to create a full project plan through the story of Airport Communications Inc. (ACI) which has been hired by the Collin County Regional Airport.

Here are the key characters in this project:

Company CEO Wendy O’ Williams
Director of Projects David St. Hubbins
Most experienced project team member Nigel Tufnel
Accounting Manager Reginald Dwight
Hardware Specialist Richard Marin
System Integration Yvette Stevens
Estimator 1 Brian Warner
Estimator 2 Jeanine Deckers
Team Secretary Grace Wing
Software Integration Terry Kath
Installer 1-Grade 1 James Pankow
Installer 2-Grade 1 Robert Lamm
Installer 3-Grade 2 Sheena Orr
Installer 4-Grade 3 Ellen Cohen

Access the Airport Communications Running Case to continue.

Airport Communications Running Case
The Federal Aviation Administration (FAA) requires that all airports create an Airport Layout Plan (ALP). The ALP must be kept up to date. Any changes, new facilities, or improvements to an existing airport requires that a new ALP be filed with the FAA. The Collin County Regional Airport has filed an ALP (Links to an external site.) that includes a number of improvements.

As a result of this ALP, a number of Request For Proposals (RFPs) have been issued. One RFP has been received by the CEO of ACI (“Airport Communications Inc.”). ACI is a small company begun by the founder, Wendy O‘Williams. Wendy started the company three years ago for the purpose of supplying communication systems for small regional airports. The company has steadily grown in revenues over the last three years. Since most of the company’s products are delivered as installed systems, the company has had to implement project management practices over time and seeks to follow acceptable project management processes.

Access the Communication System for a Small Regional Airport section to continue.

Communication System for a Small Regional Airport
Upon reception of the RFP, CEO O’ Williams promptly reviewed the RFP requirements with David St. Hubbins—the Director of Projects for the company. Over a cup of coffee, the two colleagues extracted the major requirements for the airport communication system and put them up on the whiteboard:

Minimum overall radio coverage area: 5 to 7 square miles
Wireless communication needs:
WiFi- internal secure
WiFi-public access within the terminal
Mobile radio communication and dispatching system including:
Mobile radios for security personnel
Mobile radios for gate personnel
Mobile radios for maintenance personnel
Mobile data terminals for maintenance personnel
Tower ground control radio system
Design and implementation of a system which requires:
Coverage survey
Antenna placement analysis for multiple systems
Frequency study
Frequency application
FCC approval
Update to Airport ALP
FAA approval
Wendy also noted that the client is considering an RFID-based luggage system. ACI has been asked to conduct a feasibility study on its implementation. The deliverable will be a report and quotation rather than a system since the decision to implement the system has not yet been made. Also, Nigel suggested that instead of proposing some type of mobile data system for the portable terminals in maintenance, it would make more sense to just boost the WiFi in all maintenance areas, use ruggedized laptops, and a VPN connection. David and Reginald agree.


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